Nikhar

Privacy Policy

How Nikhar, a salon app for owners, staff and customers, handles your information.

Last updated: 11 November 2026 · Duttatech Solutions (Tapas Dutta, proprietor), Raiganj, West Bengal, India

Nikhar is a salon, barbershop and spa management app published by Duttatech Solutions (Tapas Dutta, proprietor), for Android and the web (app.nikhar.duttatech.in). Salon owners run their walk-in queue, bookings, bills, clients, staff and reports in it; staff see their own day; customers book, join the queue and see their visits. This policy explains what information Nikhar handles and how.

Who we are

The app is provided by Duttatech Solutions (Tapas Dutta, proprietor) (“we”, “us”). For any privacy question or request, contact support@duttatech.in. The same person is our grievance officer under India’s IT Rules.

Signing in

You sign in with your Google account. We receive your name, email address and profile photo from Google, and nothing else (never your password or your contacts). Your email decides what you can open: salons you own, salons where the owner added your Gmail as staff, and your own customer space.

What a salon keeps in Nikhar

A salon owner (and the staff they allow) enters and keeps the salon’s records:

  • Clients — name, phone number, and optionally gender, birthday, anniversary, email, notes, visits, dues, loyalty points, packages and wallet balance.
  • Bookings, the walk-in queue and the waitlist — times, services and the stylist.
  • Bills and payments — services and products sold, discounts, tax, how each bill was paid, and amounts owed.
  • Consultation records the salon chooses to keep — before/after photos, hair or skin notes, product formulas, and a signed consent.
  • Staff — name, Gmail, phone, role, working hours, attendance, commission and salary records.
  • The salon’s own details — name, address, logo, GST number, UPI ID, opening hours, services, prices and stock.

For these records the salon is responsible for having its clients’ consent; we store and process them on the salon’s behalf and use them only to run the app for that salon.

Customers

When you use Nikhar as a customer, a salon you connect to (by its code or booking link) can see your name, phone and email, and the visits, bookings, bills, points and packages it records for you. Salons show their staff to customers as “Station 1, Station 2…” unless the owner chooses to show a stylist’s name.

Where it is stored

All of this is stored on our server in India (Hostinger, India data centre), over an encrypted HTTPS connection. Server backups are made daily and kept for 14 days; a copy of the backups is kept in our Google Drive for 7 days.

WhatsApp messages and payments

When the salon sends a reminder, a bill or an offer, Nikhar opens WhatsApp on the salon’s own phone or computer with the message typed in; the salon presses send. We do not send WhatsApp or SMS messages ourselves and do not read your chats. Nikhar does not take payments: a UPI QR code on a bill pays the salon’s own UPI ID directly.

Crash reports

If the app or our server crashes, a crash report goes to Sentry (our error-tracking service) so we can fix it. It contains the error, the app version and the phone model and Android version — no names, phone numbers, bills, photos or sign-in tokens.

Device permissions

  • Notifications — to tell a customer that their turn is near or a booking changed, and the salon about new bookings.
  • Photos and camera — only when you pick a salon logo, a portfolio photo or a consultation photo.
  • Internet — to reach your salon’s records on our server.

Nikhar has no ads and does not use the advertising ID.

Sharing & selling

We do not sell or rent any personal information and do not use it for advertising. We share it only with the services that run Nikhar for us (our server host in India, Google for sign-in, Sentry for crash reports), or when Indian law requires it.

Security

Every connection is encrypted (HTTPS). Sign-in uses short-lived tokens; signing out or deleting your account ends every session. Each salon’s records are open only to its owner and the staff the owner added, and staff see only what the owner allows.

Children

Nikhar is made for salon businesses and their adult customers. Do not create an account for a child under 18; a salon may record a minor as a client only with a parent’s consent.

Retention & deletion

You can delete your account at any time in the app (owners: More → Delete account; staff: Me; customers: Profile) or as described at nikhar.duttatech.in/delete-account. This erases your sign-in (Google name, email and photo) and signs you out everywhere; salons you own are closed for everyone. Bills and payment records stay with the salon that made them, because the salon has to keep its tax (GST) records. A salon’s client list belongs to that salon: ask the salon to remove you from it, or write to us. Backups that may still contain deleted data are gone within 14 days.

Changes to this policy

If we change this policy we will update the date above and, for important changes, tell you in the app.

Contact

Duttatech Solutions (Tapas Dutta, proprietor), Raiganj, West Bengal, India · support@duttatech.in · +91 85058 21666